Nancy D Erl
map-marker Norwich, Kansas

Bad. Never received shirt

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Took my money out. Never received shirt. No response from them. Mn vikings
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Reason of review:
Order processing issue
Anonymous

No product, no communication

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I ordered a t-shirt from Online Shirt Orders as a gift for a friend on Jan. 11, 2018. It was a womens Holy Shi Tzu shirt. My credit card was charged on Jan. 11, the same day it was ordered. I have reached out twice to the company through email and still have not received the shirt or a response from them (today is Feb. 8 2018). My friend's birthday is now a week away and I have nothing to give her and no idea if the shirt will come at all. I would like either a refund or the t-shirt within the next few days so that I can give it as planned.
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Loss:
$25
Cons:
  • No response from company
  • There is no way to reach them
  • Took my money - did not recieve my order
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Meshell Vyx

Placed 3 orders and got nothing!!

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I had 3 orders I did before Christmas and have yet to receive items and now I see they are scammers!! I will be persueing them!!
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Reason of review:
Order processing issue
Anonymous
map-marker Athens, Georgia

Horrible

I ordered a bracelet on dec5,2017. I have not received it and have tried to contact them via e-mail and phone. No one returns my emails or phone calls. This is a skam business. Don’t buy anything from them.
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Reason of review:
Order processing issue
Anonymous
map-marker Lufkin, Texas

Brave New Look on Facebook Is a Scam

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Brave New Look on Facebook Is a Scam. Do Not Order from them!! Ordered POTUS Tshirt from Brave New Look that I saw on Facebook. Paypal payment was made to On Line Shirt Orders ?? Seemed to be fine...confirmation letter...will ship in 2 weeks ...now 3 weeks later and no tracking number. Just a form letter saying they had more orders than expected and it will take longer. After looking a little harder at other people's experiences, I have come to realize that they took my $30 and I will never see the shirt. These people are raking in money and never shipping what you order. How to stop them????
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Loss:
$30
Cons:
  • Fraud
  • Excuses for not shipping on time
  • Scam
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

57 comments
Guest

I received my item (leggings)immediately after initiating PayPal dispute/refund. I wish I see all the above review before making this impulse purchace.

Seller NEVER replied to any of my emails.

Quality is so-so. I would NOT recommend to order from this company again.

Guest

I had the same problem. And still no resolve. Since November 2016

Guest

Is there any way to get a phone number for Brave New Look? I've had tge same thing happen.

Guest

I tried to sign up using my google/fb account unsuccessfully. I purchased the Make America Smart Again leggings and was sent Make America Great Again leggings.

This is a sham! I emailed the support email address and they have not contacted me with information to return these *** leggins.

Guest

I had the same experience. Complete scam.

Guest

If you have not cancelled your order yet. Call 949439**** and speak with Brett.

Guest

I ordered mugs and it did take awhile (disclaimer on site says they make to order) but I got them and am happy with them.

Guest

i ordered a sweater with french bulldogs on it nov 23, never rec'd, Paypal refunded my 60.00 today!!!

Guest
reply icon Replying to comment of Guest-1266158

I am having the exact same issue, omg, thank goodness I am not alone! I've emailed at least 10 times.

Never got my order. May I ask how to get a refund via PayPal?

I paid via Paypal. Thank you!

Guest
reply icon Replying to comment of Guest-1270335

Shoot, it wasn't through PayPal, just my Visa. Is there anything else I can do?

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Anonymous

Order nvr processex

I ordered 2 Christmas ornaments and have not received. Gonna contact paypal and get chg reversed
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Reason of review:
Order processing issue
Imad Nxq

Wrong printing

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Order a shirt- I am the wolf- and was shipped a different saying on the back than what was ordered
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Reason of review:
Not as described/ advertised
Anonymous

Angel in heaven bracelet

My 33 year old daughter passed away I ordered this bracelet in her memory 2 months ago. The money was taken out of my account immediately I STILL HAVE NOT RECEIVED IT!! Disgusted by this web site. DO NOT PURCHASE ANYTHING FROM HERE!!! I am still devestated by her death and just wanted something in memory of her!! Ialso just order & PAID for a Lawrence Taylor T-shrt and have not received that!! This company takes advantage of peoples pain and suffering. I WANT MY BRACELET AND T-SHIRT THAT I ALREADY PAID FOR!! Who is this company?? Why are they not held accontable for taking your money yet don't send what yo PAID FOR??PLEASE HELP
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Loss:
$50
Reason of review:
I have not received what I paid for

Preferred solution: Deliver product or service ordered

Anonymous

Billed and paid for by paypal

PayPal has billed me for the bracelet I purchased. This company got paid, but I never received my bracelet. Should have read all the complaints and backlash. I'm not sure why companies can continue to scam people out of their hard-earned money. The bracelet tugged at my heart because I lost my husband to the hideous disease cancer. The saying on the bracelet reflected what I felt. Shame on this company. I never even received any confirmation it was being shipped etc. From PayPal billing: Your transaction Payment to: Brave New Look Amount: -$22.98 USD Transaction Id: 1545****HS785**** Very upset customer. Buyer beware! I don't have a hundred words to express my dismay. I have a 1000 but there is not enough room on this page to say all I want to say.
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Loss:
$23
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous

Never received item

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They keep playing me saying things like its being reordered it's sent etc. They got the money and I never got my yorkie pants. They cost me $69.28 Canadian. I want my money
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Reason of review:
Problem with delivery
Anonymous

Mug Came Broken

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Online Shirt Orders - Mug Came Broken
I ordered three Nasty Woman mugs. I also got the email saying they were back ordered. No big deal. When I finally received them, two were fine, one came broken. I sent them an email, they responded promptly asking for a photo. I sent the photo a week ago and have yet to hear back from them. I resent with a letter asking for a replacement mug. I still have not heard back. Alas, I will now have to take this up with my credit card company. I am still hopeful that they are just a little backed up and will replace my mug. They should at least get back to me acknowledging that they received my photo and are working on getting me a new mug.
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Loss:
$21
Pros:
  • What i ordered
  • Product design
Cons:
  • That i have not heard back from them
  • That it came broken
Reason of review:
Damaged or defective

Preferred solution: Deliver product or service ordered

2 comments
Guest

What's the email address for these people? Could you please send it to me?

I ordered 4 mugs that said, "Don't blame me. I voted for her." Three were fine; one came that was purple with a small kitten face on the mug.

What the *** was that?!

I'm struggling to find a contact for this outfit to call or email. The shipping label is from Indiana, which I presume is a warehouse and not the company itself.

Help please?

Guest

well then ,, nasty hillary woman,, you got what you deserved , a broken mug,, that applies to billary's face as well !

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Shamarion Hwg

Tshirt SCAM

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Paid for HRC shirt 4 wks before election. Although most of their products are based on current events topic, I found out they take approx 2 wks to ship, so I cancelled my order thru several emails. No reply. Crickets. After about 1 week, they sent email saying they wouldn't cancel order. When they finally sent tracking info, it was close to election. Arrggghh It's now Dec 5th, still NO shirt. They won't answer any emails. They have no phone number. I filed dispute thru Paypal, got reimbursed, and now they are disputing with claims it was shipped (post office has shipping info that tracks it being shipped and forwarded, but NEVER delivered). Regardless, this company failed to respond to any emails and according to several internet sites, including Better Business Bureau in central Indiana (company alias: Fun Sports Gear) this is their M.O. Scam. Buyer Beware. Other company names (Brave New Look, Fun Sports Gear, Ray's Printing) out of Lawrence or Indianapolis Indiana.
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Loss:
$28
Pros:
  • Design idea that i never saw in person
Cons:
  • All around bad business practices
Reason of review:
Order processing issue

Preferred solution: Full refund

Anonymous

Brave New Look RIP OFF

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I ordered a shirt from Brave New Look on November 8, 2006. They quickly charged my card. I NEVER RECIEVED MY SHIRT and it is now December 27!! They do not answer my multiple emails and there is no phone number provided to call them. They are a total scam!! Do not order from this company! I saw the ad on face book and I thought I would order it for a Christmas present, since we are a family of dog lovers. November 8 should have been plenty of time for that. Now it is several days AFTER Christmas and all I have is a charge on my credit card for NOTHING. Not a good company !!!
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Loss:
$59
Cons:
  • Credit card fraud no shirt sent no answer to my emails
Reason of review:
Problem with delivery

Preferred solution: Full refund

1 comment
Guest

I ordered a teeshirt with two Dachshunds on the front. Ref#882c87b93a.

I need to return it. I ordered a Large and it's really a Small. How can I return the item and order an X-tra Large instead? There is no phone or 800# to call and I would like to do this as soon as possible.

Thank you and I hope to hear from someone.

My email address is : mariam1717@***.com and my telephone number is 201-906-****.

Maria Mora

Anonymous

Online Shirt Orders - Leggings Review

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I had a similar experience. After 5 weeks and no updates I contacted them requesting a refund. I ordered xmas pug leggings for a few xmas events and by this time, I had to purchase alternate leggings for two of the events since they hadnt come. The day after I sent my request for a refund I received notification that a shipping label had been created for my order, but no response to my email. I sent another email stating the lack of communication and customer service with this company is disturbing. I then received a response that they received more orders than they could fill and a refund can only be issued within 24hrs of placing the order. A week later I received my leggings. I put them on that evening, knelt down to stir the fire and when I stood up there were worn marks in the knees. The leggings I waited 6 weeks for are now ruined. They are obviously not worth the $30 I paid and 6 weeks I waited.
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Reason of review:
Damaged or defective
Anonymous

Item ordered 7 weeks ago, not received and no responses to my inquiries

I placed an order on 11/17/16 and I have been contacting them about the item's whereabouts since 12/12/16. I've sent 4 emails to 2 different addresses listed for their company, and also sent messages directly through their online customer service portal and Paypal portal and haven't received a single response about where the order is. My 2 most recent messages were refund requests and I have not received any response or refund either. I've resorted to opening a dispute with Paypal to solve this since they are not cooperating in the matter whatsoever. I feel like other consumers should know that this retailer is not one to do business with. I wish I had researched the company before placing my order. Complete scam!!!!!!!!
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Reason of review:
Poor customer service
2 comments
Guest

I'm also having the exact same problem with them - awful. How can we get these guys shut down?!

Guest

I am having the same exact issue, and resolving it in the same matter. I ordered a Guns & Ammo Christmas sweater, and received nothing but an order confirmation number.

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