Julie N Cgy

Have not received my order

Order #200**** I need to speak to a person as the only response to my concern is an automated chat that says you have no record of my order number confirmation
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Loss:
$30

Preferred solution: Let the company propose a solution

Teri H Gmw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Never received item

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Online Shirt Orders - Never received item
Ordered a bracelet through what was called Mint Lilly. I've contacted customer service numerous times and they have no record of my purchase. Reported t PayPal
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Loss:
$42
Pros:
  • Product i saw online
Cons:
  • Did not received
  • Did not receive my product

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order ever

Vipin M Axa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

बन कस करण क आरडर रदद (cancel) ह जन

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फलपकरट स ज भ म आरडर करत ह फलपकरट क दवर तय समय स पहल shipped कर दय जत ह लकन delivery boy कभ एक बर सपरक करक और कभ बन सपरक कए मर आरडर क wrong address, delivery mismatch or customer does not response जस करण क उललख कर क अपन आप ह बन customer क इचछ स product कसल कर दत ह जसस मझ बहत समसय हत ह और फलपकरट स वसवस उठत ज रह ह। अत फलपकरट क अपन ऐस सवओ म सधर लन क अत आवशयकत ह जसम फलपकरट करयर क फलत खरच स बच सकत ह और कसटमर क भ समय पर समन मलग और समसय स मकत हग।
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Preferred solution: Deliver product or service ordered

Schon B

Never received masks I ordered

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tDO I ordered masks and filters online and never received any of the items or any response from their customer service email. Very disappointing.
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Loss:
$65

Preferred solution: Deliver product or service ordered

User's recommendation: Do not purchase from this "company"

Cedric A Qdh

Ordered product, nothing received and no response from Online Shirt Order

Online Shirt Orders - Ordered product, nothing received and no response from Online Shirt Order
I ordered from a Facebook ad about New Covid-19 approved Face masks. Merchant Brave New Look support@***.com 855-559-****
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Preferred solution: Deliver product or service ordered

User's recommendation: This is a Scam

WilliamW B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hampton, Virginia

Masks not received- 14 days and waiting

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I ordered two masks on 6 May 2020 at a cost of $34.99 and today is 20 May and the product has not arrived. You have my money I need the items you promised. What is the delay ??? RSVP as soon as possible. . Transaction No.1822****HR349**** William W. Baker
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Loss:
$35

Preferred solution: Deliver product or service ordered

User's recommendation: Do you really want to know

1 comment
Guest

They haven't sent my masks out as of May 21. I am going to cancel thru paypal today and start a dispute.

Ruth A Mkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got my order.

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Never got protective mask I ordered through PayPal $22.99.
View full review
Loss:
$23
Cons:
  • Do not deliver

Preferred solution: Full refund

1 comment
Guest

That's because their running short of black bras to cut in half...lol

jon f Tqe

Did not get what I ordered

bought face masked and received filters only, sent e mail no responce
View full review
Loss:
$42
Cons:
  • Never got product

Preferred solution: Deliver product or service ordered

User's recommendation: do not buy

MUNIR M Bua

I purchased 2 protective face mask and have not received anything

I have not received the product I purchased. Invoice Number c129632****2004.1 This was paid through PayPal.
View full review
Loss:
$30
Cons:
  • Did not received

Preferred solution: Deliver product or service ordered

User's recommendation: I still have not received my order even though they promised to expediate it.

1 comment
Guest

Pls do not order from Dorthy Perkins any one I m having trouble getting my refunds bk “I’m having to go to some one else for help get my funds bk if I don’t get any joy within the next couple of wks . I keep calling them but No Reply ..I have not even had a Email to say I my items been returned .this is some sort of a joke .

Anonymous
map-marker Springfield, Oregon

Pissed off!

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I ordered protective masks with PM 2.5 filters and never received them.
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User's recommendation: Don't use this company.

Anonymous
map-marker Kenner, Louisiana

Ordered covid masks a month ago, never heard back from them

unable to get website for support
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User's recommendation: Dont order from Brave New Look cover name

Anonymous

BEWARE

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ordered 2 items and finally received the package however, 1 item was missing and they do not respond to emails. Paid through paypal same day of order, filed a dispute for the charge hoping to get my money back or the item sent to me. Will never order from them again.
View full review
Loss:
$35
Cons:
  • Fact i didnt get any communication or product
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Newburgh, New York

Do not ORDER

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tHE ITEM WAS CHEAP AND DIDNT DO WHAT IT SAID IT WOULD DO SUPER LiGHT WRITER
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Resolved
Deb K Xkm

Resolved: Fraudulent website?

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Updated by user Nov 01, 2019

Item shipped 2 weeks prior, yet no ship notice sent to me until The Day I received item in my mail. Poor customer followup & replies to my concerns.

Mint&Lily has nice jewellery but I fear theyre not monitoring their site full time. Proceed at your own risk.

Updated by user Nov 01, 2019

Resolved! Item received by mail, the same day I received a ship notice from Mint&Lily after repeated requests.

Yet, item was shipped 2 weeks prior.

So, poor to No followup by them and also BraveNewLook. Very scary & unpleasant experience :(.

Updated by user Oct 11, 2019

This is not resolved, fyi!

Original review Oct 11, 2019
I ordered jewellery 3 oct 2019 at 'mint&lily', payment made thru paypal shows its gone to onlineshirtorders. Who are they? No reply from mint&lily to my emailed concerns. 1 800 # out of service. onlineshirtorder # too.
View full review
Loss:
$50
Pros:
  • What i ordered
Cons:
  • There is no way to reach them
Reason of review:
Poor customer service

Preferred solution: Full refund

Krishna s Sdd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Pablo, California

I not received my ordered.

I ordered some stuff almost2 weeks ago but I did not received my order yet.
View full review
Charles F Gmk

Got wrong size shirt

Ordered a 4x got a 2x AC DC with all their song titles on the shirt. Took about 10 days to get it, got it 3 days ago, sent an email and submitted two reviews about it with no response
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